Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Teely mobile applications, the Teely Clubhouse Portal, the websites at teelygolf.com and related domains, our physical QR bag tags and club labels, and all related services (together, the "Services"). By creating an account, purchasing a product, scanning a tag, or otherwise using the Services, you agree to these Terms and to our Privacy Policy. If you use the Services on behalf of a golf course or other organization, you agree on its behalf and represent you have authority to do so, and the Course Account Supplement in Section 15 also applies.

PLEASE READ SECTION 17 CAREFULLY. IT CONTAINS AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS, AND AN OPT-OUT PROCEDURE.

1. Eligibility

You must be at least 18 years old to create an account or use the Services. The Services are not directed to children, and we do not knowingly collect information from anyone under 13. Minors may appear on a tee sheet or in a group only under the supervision and account of a parent or guardian, who is responsible for that participation.

2. Accounts and tiers

You are responsible for your account credentials and for all activity under your account. Provide accurate information and keep it current. The Services offer a free tier and paid memberships with different features; we may change what each tier includes with reasonable notice. We may suspend or terminate accounts that violate these Terms.

3. Player profiles, including profiles you did not create

Teely lets members record who they played with. A member may create a minimal player profile for a person who has not signed up, limited to a display name and a Teely number. If a profile refers to you, you may claim it or request its removal at any time from the profile page or by emailing [email protected]. Removal requests are honored within 72 hours absent evidence of abuse of the removal process, and removal deletes the profile and detaches associated ratings. Unclaimed profiles and their scores are visible only to paying members, are never indexed publicly, and never include photographs of a person.

4. Ratings and reputation

Ratings are opinions of the members who submit them, not statements by Teely. We do not verify, endorse, or adopt any rating. You agree that any rating you submit will: reflect a round you genuinely shared with the rated player; be your honest opinion; and comply with Section 8. Ratings publish on a delayed, batched schedule and are displayed only in aggregate. We may hold, remove, or decline to publish any rating at our discretion, including ratings flagged by automated integrity checks. You will not attempt to identify the author of any rating, manipulate ratings (including by coordinated or retaliatory rating), or condition any benefit on a rating.

5. Location features

Arrival detection is optional and off by default. If you enable it, the app reports only entry and exit events for participating course geofences, as described in the Privacy Policy. You may disable arrival detection, or mute any individual course, at any time in settings. Course staff can see arrival information for their own course as described in the Privacy Policy.

6. Meeting other golfers; assumption of risk

The Services help golfers find, evaluate, and join rounds with people they may not know. WE DO NOT CONDUCT BACKGROUND CHECKS AND DO NOT VERIFY THE IDENTITY, CONDUCT, OR SKILL OF ANY USER. Ratings and badges are peer opinions and historical signals, not guarantees of future behavior. You are solely responsible for your interactions with other users and with courses, on and off the course. Use judgment, meet in public settings, and follow course rules. To the maximum extent permitted by law, you release Teely from claims arising out of interactions between users.

7. Purchases, subscriptions, and physical products

Memberships. Paid memberships are billed in advance monthly or annually through our payment processor and RENEW AUTOMATICALLY at the then-current price until you cancel. You may cancel at any time in settings or at teelygolf.com/account, effective at the end of the current billing period. We will notify you in advance of price increases, which take effect at your next renewal. Except where required by law, membership fees are non-refundable and partial periods are not prorated.

Physical products. Bag tags, club labels, and other physical goods are sold by Teely LLC. Defective items will be replaced or refunded if reported within 30 days of delivery. The lost-item relay is a courtesy notification service: we do not guarantee that a finder will scan a tag or that an item will be recovered, and we are not responsible for lost or stolen property.

Course fees and bookings. Where a course uses Teely for tee time booking, green fees and related charges are set by and paid to the course; Teely processes those payments as the course's service provider. Course cancellation, rain check, and refund policies are the course's own and are shown at booking.

iOS purchases. Purchases completed through an external link on iOS are processed by our payment provider, not by Apple, and Apple is not a party to those transactions.

8. Acceptable use

You will not: (a) harass, threaten, defame, or abuse anyone, on or off the platform; (b) submit ratings, messages, or content that are false, unlawful, hateful, obscene, or that disclose another person's private information; (c) rate a player you did not play with, trade or solicit ratings, or retaliate through ratings; (d) impersonate any person, claim a profile that is not yours, or misuse the found-item relay; (e) scrape, harvest, or bulk-export data from the Services; (f) probe, disrupt, or circumvent security or rate limits; (g) use the Services to stalk, locate, or surveil any person; (h) resell or commercially exploit the Services except as expressly permitted; or (i) use the Services in violation of applicable law. We may remove content and restrict, suspend, or terminate accounts for violations, with or without notice.

9. Messaging

Messaging is provided in limited contexts (for example, round groups, open-round requests, and leagues). Messages are subject to Section 8, automated screening, and user block and report tools. We may review reported messages for safety and moderation. Do not use messaging to send spam or commercial solicitations.

10. Your content and license to Teely

You retain ownership of content you submit (including ratings, messages, photos, and profile information). You grant Teely a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, display, adapt, and distribute that content as needed to operate, improve, and promote the Services, consistent with the Privacy Policy and the display rules in these Terms (for example, delayed and aggregate display of ratings). This license ends for deleted content except as retained for legal, safety, or backup purposes. If you send us feedback or suggestions, we may use them without restriction or compensation.

11. Teely property

The Services, including software, design, trademarks (including "Teely"), badge names, and content we create, are owned by Teely LLC or its licensors and protected by law. We grant you a limited, revocable, non-exclusive, non-transferable license to use the apps and Services for personal, non-commercial use (or, for course accounts, internal business use) in accordance with these Terms. You will not copy, modify, reverse engineer, or create derivative works except as permitted by law.

12. Copyright complaints (DMCA)

Send copyright infringement notices to our designated agent at [email protected] or Teely LLC, 408 S Eagle Rd Ste 205, Eagle, ID 83616. Notices must include the information required by 17 U.S.C. § 512(c)(3). We will respond to valid notices, may remove identified material, and terminate repeat infringers.

13. Third-party services

The Services interoperate with third parties, including payment processing, push notification delivery, mapping and geofencing, tee sheet systems, and course point-of-sale systems. Your use of a third party's service is governed by its own terms. We are not responsible for third-party services, and links or integrations are not endorsements.

14. Courses are independent businesses

Participating courses are independent businesses, not agents of Teely. Course conditions, pricing, staff conduct, promotions, and communications sent by courses through the Services are the responsibility of the course. We provide courses tools that enforce message caps, consent classes, and quiet hours, but the content of a course's message is the course's own.

15. Course Account Supplement

If you operate a course account: (a) you are responsible for your staff's use of the Clubhouse Portal and for maintaining accurate staff rosters, including promptly offboarding departed employees; (b) you will use golfer data available to you (arrivals, visit history, engagement insights, rosters) solely to operate your course and communicate through the Services, and you will not export, sell, or use it to build separate marketing lists or share it with third parties; (c) you will honor the consent classes built into the communication tools and applicable law in your communications; (d) you will not condition service on a golfer's rating or use ratings for employment, credit, insurance, housing, or similar eligibility decisions; (e) fees for course subscriptions, modules, seats, and branded merchandise are as stated in your order form and renew per Section 7; (f) if you use Teely for bookings, funds flow through a connected account in your name and you are the merchant of record for green fees; and (g) either party may terminate per the order form, after which your access to golfer data through the Services ends.

16. Disclaimers and limitation of liability

THE SERVICES AND PHYSICAL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY OF RATINGS OR MATCHING, AND UNINTERRUPTED OR ERROR-FREE OPERATION. WITHOUT LIMITING THE FOREGOING, TEELY DOES NOT WARRANT THAT ARRIVAL DETECTION, NOTIFICATIONS, MATCHING, OR THE LOST-ITEM RELAY WILL FUNCTION IN ANY PARTICULAR INSTANCE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) TEELY WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, GOODWILL, OR REPUTATION, INCLUDING CLAIMS ARISING FROM RATINGS OR OTHER USER CONTENT ABOUT YOU; AND (B) TEELY'S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNTS YOU PAID TEELY IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

You will indemnify and hold Teely and its officers, members, employees, and agents harmless from claims, damages, and expenses (including reasonable attorneys' fees) arising from your content, your use of the Services, your interactions with other users or courses, or your violation of these Terms or applicable law.

17. Dispute resolution: arbitration and class waiver

Informal resolution first. Before filing a claim, you and Teely agree to try to resolve the dispute informally by written notice to [email protected] (or from us, to your account email) and 60 days of good-faith discussion.

Arbitration. Except for small claims court matters and requests for injunctive relief for IP or unauthorized access, any dispute arising out of these Terms or the Services will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration will be held in Boise, Idaho or remotely by videoconference. Judgment on the award may be entered in any court of competent jurisdiction.

Class action waiver. DISPUTES WILL BE ARBITRATED ONLY ON AN INDIVIDUAL BASIS. NEITHER PARTY MAY PARTICIPATE IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If this waiver is found unenforceable as to a particular claim, that claim will proceed in court and the rest remain in arbitration.

Opt-out. You may opt out of this arbitration agreement by emailing [email protected] with your name and account email within 30 days of first accepting these Terms.

Governing law. These Terms are governed by the laws of the State of Wyoming, without regard to conflicts principles. Where arbitration does not apply, the state and federal courts located in Ada County, Idaho have exclusive jurisdiction, and both parties consent to venue there.

18. Apple App Store terms

If you downloaded the app from the Apple App Store, the following also apply: these Terms are between you and Teely only, not Apple, and Teely, not Apple, is solely responsible for the app and its content. Your license is limited to use on Apple-branded devices you own or control, per the App Store Terms of Service, except the app may be accessed by other accounts via Family Sharing or volume purchasing. Apple has no obligation to furnish maintenance or support for the app. In the event the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the app; to the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the app. Apple is not responsible for addressing any claims by you or a third party relating to the app, including product liability claims, claims that the app fails to conform to legal or regulatory requirements, and consumer protection or similar claims. In the event of a third-party claim that the app infringes intellectual property rights, Teely, not Apple, is responsible for the investigation, defense, settlement, and discharge of such claim. You represent that you are not located in a country subject to a U.S. Government embargo or designated a "terrorist supporting" country, and are not on any U.S. Government list of prohibited or restricted parties. You must comply with applicable third-party terms of agreement when using the app. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

19. Google Play

If you downloaded the app from Google Play, your use is also subject to the Google Play Terms of Service. Nothing in these Terms limits any non-waivable rights you have under them.

20. Termination

You may stop using the Services and delete your account at any time in settings or at teelygolf.com/account. We may suspend or terminate your access for violation of these Terms, risk to other users, legal requirement, or discontinuation of the Services, with notice where practicable. Sections 3, 4, 6, 10, 11, 12, 16, 17, and this section survive termination.

21. Changes to these Terms

We may update these Terms. For material changes we will give at least 14 days' notice by email or in-app notice, and continued use after the effective date constitutes acceptance. If you do not agree, stop using the Services and, for paid plans, cancel before renewal.

22. Miscellaneous

These Terms, the Privacy Policy, and any order form are the entire agreement between you and Teely regarding the Services. If a provision is unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. Notices to Teely go to [email protected].